Candela Labs delivers
Intelligent Automation
for Insurance

We provide strong and rapid ROIs by enabling a step-change in organizational agility through Intelligent Automation, with our focus on customer centric and internal journeys that are delivered through our benefits driven Lab-to-Live approach.

5 Reasons to Partner with Candela Labs

Meet Our Leaders

Arsh Maini

Chief Executive


Romil Turakhia

Executive Director – Innovation and Business Development


Vijayakumar Muthiah

Executive Vice President and Chief Financial Officer & Chief Administrative Officer

Yogish Shenoy

Senior Vice President and
Chief Architect

Rohit Manjunath

Vice President – Sales

Amitabh Poddar

Vice President and Account Group Principal

Braj Bhusan Kumar

Vice President and Head of Global Delivery

Eric Thor

Vice President and Account Group Principal

Braj Bhusan Kumar

Vice President and Head of Global Delivery

Amitabh Poddar

Vice President and Account Group Principal

Sharad Gurung

Associate Vice President – Product Management

Braj Bhusan Kumar

Vice President – Technical Delivery

Pravon Premjeeth

Associate Vice President – Business Development

Our Journey


Automated Workflow Pvt. Ltd. was born

4 entrepreneurs from diverse backgrounds came together with a vision to create technology and platforms in the BPM space. Each brought different skills to the table and took the big leap to build on.


The Early Years

We worked on 2 major consulting assignments at Arthur Andersen & Telco. We also signed up National Library Board of Singapore as our first major client. We subsequently signed Prudential as a key insurance client that marked the start of our domain focus.


Launch of our first Product Suite

We proudly released our first product suite – Dotsphere that enables end-to-end business process transformation with a content management system and a scanning tool that simplified and enhanced case management.


Expanding Footprint with our Customers

We rolled out implementations across Prudential entities in Japan, Singapore, Vietnam, Indonesia and Malaysia, while a number of marquee insurance firms, including Aviva and Sunlife, deployed our Dotsphere Case Management product.


Expansion into Africa

The goal forward was set and it was to focus on emerging markets. We entered Africa and gained Standard Bank as a lighthouse client in South Africa.


Solidifying our Domain Focus

We released our second family of products – Process templates for Insurance and Banking that allows us to rapidly automate key business processes across the value chain.


Creating Digital Journeys for our clients

We created our third product platform, that has today evolved to become the underpinning technology in all our client focused solutions. An innovation that accelerates digitisation and bridges legacy enterprise applications with the new digital frontier.


The new avatar of AWPL is Incubated

We welcomed Arsh Maini as CEO, Partner & board member and Simon Newman as Non-Executive Director. We put new emphasis on creating innovative IP-led products and solutions, co-creating with clients in their focus markets.


Candela Labs is Born

AWPL was reborn as Candela Labs as we welcomed our 250th employee. We also opened a number of new offices across multiple cities – including a new headquarters in Bangalore and new innovation centres in Hong Kong, Johannesburg and Jakarta.


New Strategic Outlook

Candela Labs made significant strides in solidifying its digital first strategy with a new operating model, new sales approach and new products that kept the end customer at the heart of it all.


Intelligent Automation for Insurance

We launched Intelligent Automation Fabric for Insurance that is based on open standards and integrates multiple improvement levers — digitalisation, BPM, human-in-the-loop, RPA, analytics, and artificial intelligence (AI). We expanded our operations with a new office in London.

The Values That Drive Us

We take pride in the value that we add to our clients’ businesses and we have fun while doing it.
  • We enjoy solving real problems and creating value for our clients
  • We reject silos. We work as one team – both internally and with our clients
  • We yearn to create. We are passionate about what we do
We apply Agility and Rigor in all that we do
  • We focus on creating meaningful impact, quickly
  • We are driven by the end outcomes that we deliver
  • We value challenge, rigor and excellence driven by meritocracy
We do the Right Thing always
  • We respect and value our people
  • Integrity is non-negotiable
  • We deliver to our commitments
We are rooted in our Communities
  • We value the communities in which we are based and make a positive contribution to them
  • We are human before we are a company

Welcome to Our World

Contact Us