Project Manager + Business Consultant

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Job description

Responsible for delivering outstanding deliverables. You need to be able to Wow the customer! Adept at leading requirement elicitation workshops, engaging with cross-functional stakeholders, evaluating and optimizing business processes, solution designing and implementation Help customers to make the right decisions by consulting through industry experience and best practices knowledge. Be able to design re-engineered and improved process flows and user interface wireframes during user workshops. Ensure delivered software is as per business and functional requirements as stated by the client. To be able to prepare appropriate documentation and presentations to capture requirements. Learn and use software products used in the projects and be able to define best-of-breed solutions around them.

Provide Training to partners, vendors, or clients during specific phases of the projects, as required. Be able to guide customers for their benefits realization management. Collaborate extensively with the organization ecosystem to develop validated solutions and share with internal stakeholders and clients as appropriate. Provide domain leadership and consultancy on domain-specific solutions in pre-sales support


Mandatory skills and knowledge

  • Be able to work effectively in a multi-party and geographically dispersed solution delivery team including partners, vendors, clients and internal teams.
  • Strong oral and written communication, presentation and negotiation skills and ability to effectively influence stakeholders
  • Ability to work with the Sales / Pre-Sales / technology team to respond to RFPs and design and deliver enterprise IT solutions.
  • Extensive knowledge in one or more Life Insurance Core Systems like Integral or Life Asia or eBaoLI
  • Effectively completed 1 or more large Business Process Improvement initiative using a BPM/workflow (not limited to IBM BPM, IBM Case Manager, or Oracle BPM) and/or ECM (enterprise content management/document management system) software (not limited to IBM Content Manager, IBM CM400, IBM FileNet, Documentum, or Open Text).
  • Experience in managing requirements for Digital initiatives, such as development of Portal, Web application and Mobile App etc.
  • Experience and knowledge of various types SDLC (not restricted to Agile, V-Model and Waterfall) and requirement gathering methodologies
  • Strong problem solving, communication and time management skills. Expertise in BPM AS-IS to TO-BE Process Redesign and/or Document Capture with Document Management Solutions.
  • Insurance lines of business: Strong domain knowledge in one or more of the following areas – Individual Life / Health Insurance Business, Reinsurance – Processes and Systems. Knowledge of Back Office Operations like New Business, Underwriting, Policy Issuance, Policy Servicing – Minor / Major Alterations, Claims Management etc

Preferred skills and knowledge

  • Solutions development and delivery experience in these domains, including:
  • Knowledge of key software applications / Core Systems in the Insurance space.
  • Organizing successful product development programs.
  • Certifications in Business Analysis, or Insurance.
  • Conceptual knowledge of various Integration approaches – Backend integration with SOA, Web services, Messaging Based, Business Objects and Frontend Integration

About Candela Labs

Since its inception two decades ago, Candela Labs has been an IP-led technology focused on smart automation and digital solutions for insurers and banks.

We work on the cutting edge of FinTech, creating products and point solutions in our IP Labs that enable our clients to truly differentiate themselves.

Our digital products, built on our open-standards-based Rapid Application Development (RAD) platform, help engage the end customer in a smart and integrated manner across multiple channels – from the mobile, web, and social media to emails, call centers and walk-ins. Our point solutions such as the Product Configurator allow insurance companies to provide the flexibility of designing and tweaking insurance products to their brokers and agents. Our IP-led solutions to streamline company operations go beyond cost reduction and efficiency enhancement to provide a true competitive edge.

Our IP-led solutions to streamline company operations go beyond cost reduction and efficiency enhancement to provide a true competitive edge.

Our proprietary Case Management, Business Process Management (BPM) and Enterprise Content Management (ECM) platforms along with robust industry and market-specific process frameworks have been implemented across leading Insurance firms and Banks globally. Our products leverage Robotics Process Automation (RPA) and Artificial Intelligence (AI) for better sales, customer onboarding, and service.

We also provide technology services for application integration and service-oriented architecture.

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